Terms of Use
Terms of Use
Using CurioDistrict means stepping into a shared understanding—this document outlines what we commit to providing and what we need from you in return. Your access to or use of the site signals your agreement to these terms and all linked policies, covering every visitor, customer, and merchant who interacts with our platform. If you do not agree to these terms, you must not access or use the website or its services. Our store operates on the technical backbone provided by Shopify Inc., a Canadian corporation that powers the online infrastructure.
What You Can Expect From Us
We run this service with the flexibility to adapt as needed. That means we can decline service to anyone, for any reason, at any moment. The content you see here serves general informational purposes—we do not guarantee it is always accurate, complete, or current. We are not obligated to refresh information except where required by applicable law, and older material may not reflect today’s reality.
Prices can change without notice, and we may modify, pause, or discontinue any part of the service—or the whole service—without notice, subject to applicable law and the commitments described in our policies.
We work to display product descriptions, images, and colors faithfully, but your screen’s rendering is not something we can guarantee. Sales can be capped by person, region, jurisdiction, or quantity, and we may discontinue items entirely. Any offer is void where it is legally prohibited. We do not warrant that product quality will meet every personal expectation or that every service error will be corrected.
These statements do not exclude the handling of damaged, defective, incorrect or materially misdescribed items under our Return Policy. Minor differences caused by screen settings do not remove our responsibility to review a material difference between the product advertised and the item supplied.
Our site may contain errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, offers, shipping charges, transit times, or availability. We may correct those errors and cancel affected orders, including after submission, subject to applicable law.
If an error affects an existing order, we will explain the available options. We will not collect an additional payment without your consent. If we cancel an order after payment, we will notify you and refund the cancelled items and any attributable shipping charges.
What We Ask of You
Before you engage, you need to be at least the age of majority in your state or province of residence. If you have reached that threshold, you may allow your minor dependents to use the site under your supervision and with your consent.
Your use of our products must remain lawful. You must not use them for illegal or unauthorized purposes, and you must follow applicable laws, including those relating to copyright, trademark, and data protection.
Do not introduce viruses, worms, malware, or destructive code. Doing so may result in immediate termination of your access.
When you buy something or set up an account, you are responsible for keeping your information current, complete, and accurate. This includes updating your email address and payment information through the appropriate secure account or payment interface so we can process transactions and contact you.
Credit card information is encrypted during transmission, but other content you send may travel unencrypted and undergo technical adjustments to fit network or device requirements. Do not send full card details, security codes, passwords or payment credentials by email.
Activities That Cross the Line
The following activities may lead to termination of your access:
Using the site for an unlawful purpose or encouraging others to do so.
Violating applicable international, federal, provincial, state, or local laws, regulations, or ordinances.
Infringing our intellectual property rights or those of a third party.
Harassing, abusing, insulting, harming, defaming, slandering, disparaging, intimidating, or discriminating based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability.
Submitting false or misleading information.
Uploading or transmitting viruses or malicious code that could disrupt the service, related websites, or the internet.
Collecting or tracking personal information of others.
Spamming, phishing, pharming, pretexting, spidering, crawling, or scraping.
Using the site for an obscene or immoral purpose.
Interfering with or circumventing security features of the service, related websites, or the internet.
How We Handle Orders and Pricing
We may refuse an order or limit or cancel quantities per person, household, or order. These restrictions may apply to orders sharing the same customer account, credit card, or billing and shipping address. If we change or cancel an order, we will try to notify you using the contact information provided. Orders from dealers, resellers, or distributors may be limited or declined.
Listed product prices exclude applicable taxes unless stated otherwise. Prices, discounts, shipping charges and any taxes collected by CurioDistrict are displayed in the checkout total before you authorize payment.
We will not add an undisclosed charge after payment authorization. If a pricing or listing error affects your order, we will contact you to explain the available options rather than collecting additional payment without your consent.
Import duties, customs charges, currency conversion costs or fees imposed separately by your bank or payment provider may apply where applicable. We will help clarify the amount charged by CurioDistrict.
If the amount charged differs from your confirmed order total, email [email protected] with your order number, the expected amount, the charged amount and the currency. We will compare the order and payment records and refund confirmed overcharges or duplicate charges by CurioDistrict to the original payment method. We aim to issue confirmed billing corrections within 7 business days.
Returns and cancellations are handled under our Return Policy and Refund & Cancellation Policy. We do not charge restocking fees for returns processed under our Return Policy.
Delivery and Product Disputes
If an order appears lost or is marked as delivered but cannot be located, contact [email protected] with your order number and tracking information.
We will review the shipment records, consider the information you provide and request a carrier investigation where necessary. A tracking status alone may not explain every delivery dispute. Where non-delivery is confirmed, we will arrange an appropriate replacement or refund under our Shipping Policy.
If an item is damaged, defective, incorrect or materially different from its advertised description, contact us with the relevant details and photographs where available. We will review the issue under our Return Policy.
A partial refund may be offered if you prefer to keep an affected item. You are not required to accept it instead of an otherwise available return and refund.
Third-Party Services and Content
We may offer access to third-party tools or links to external sites, provided “as is” and “as available,” without warranties, endorsements, or oversight from us. Review the relevant third party’s terms before using its services.
We do not evaluate all third-party content, accuracy, or practices, and we are not responsible for independent transactions you conduct with third parties, to the extent permitted by applicable law. Complaints about those independent services should be directed to the relevant provider.
Using a payment processor or carrier does not remove CurioDistrict’s responsibilities under our policies for orders placed with us.
Intellectual Property and Your Submissions
You may not reproduce, duplicate, copy, sell, resell, or exploit any part of the service without our express written permission.
If you send us submissions—whether solicited, such as contest entries, or unsolicited, such as ideas or suggestions—we may use them, including editing, copying, publishing, and distributing them. We are under no obligation to keep those submissions confidential, compensate you, or respond. We may remove content we find objectionable.
When you post comments, you warrant that they do not infringe third-party rights, including copyright, trademark, privacy, or personality rights, and do not contain libelous, unlawful, abusive, or obscene material, or malware. You are responsible for their content and accuracy.
Personal information submitted through the store is handled under our Privacy Policy.
Legal Boundaries and Liability
Except for commitments expressly stated in these terms and our linked policies, and to the extent permitted by applicable law, the service and products are provided “as is” and “as available,” without express or implied warranties, including implied warranties of merchantability, fitness for a particular purpose, durability, title, and non-infringement.
We do not guarantee that the service will be uninterrupted, timely, secure, or error-free, or that every result will be accurate or reliable.
To the extent permitted by applicable law, we exclude liability for injury, loss, claims, or damages arising from use of the service or products, including direct, indirect, incidental, punitive, special, or consequential damages, lost profits, lost revenue, lost savings, loss of data, and replacement costs.
These limitations do not override our stated obligations to review delivery disputes, address confirmed product or fulfillment errors, process eligible refunds, or correct confirmed overcharges. Nothing in these terms excludes liability or consumer rights that cannot lawfully be excluded.
If a third party makes a claim against us because you breached these terms or violated a law or third-party right, you agree to indemnify CurioDistrict and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees against that claim, including reasonable attorneys’ fees, to the extent permitted by applicable law.
Ending This Agreement
These terms remain effective until terminated. You may end them by notifying us or stopping use of the site.
If we determine that you have failed to comply with a provision, we may terminate your access without notice. You remain responsible for amounts properly due up to the termination date.
Obligations and liabilities arising before termination survive. Termination does not remove remedies applicable to an existing order under our policies or applicable law.
Governing Law and Updates
These terms and separate agreements under which we provide services are governed by the laws of England and Wales, subject to mandatory consumer protections that apply to your purchase.
These terms, together with our posted policies and operating rules, form the agreement between us and supersede prior understandings.
If a provision is found unlawful, void, or unenforceable, it will be enforced to the fullest extent permitted and the unenforceable portion severed, leaving the remaining provisions intact. Failure to enforce a right is not a waiver. Ambiguities will not be construed against the drafting party.
We may update these terms by posting revised versions here. Continued use after changes constitutes acceptance of the revised terms. Changes will not retrospectively remove commitments or remedies applicable to an existing order unless required by law.
Contact
Questions about these terms should be sent to: