Privacy Policy
Information We Collect
When you place an order, contact us or use our website, we may collect information such as your name, billing and shipping addresses, email address, telephone number, order details and correspondence.
Our website may also collect technical information, including your IP address, browser type, device information and browsing activity. This information may be associated with other information we hold.
Payment information is handled by the payment provider selected at checkout. Please do not send payment credentials or complete card details by email.
How We Use Information
We use information to:
- Process payments, orders, deliveries, returns and refunds;
- Respond to inquiries and investigate order or billing disputes;
- Maintain and improve our website;
- Detect misuse and protect transactions;
- Meet applicable recordkeeping and legal obligations;
- Send marketing communications where permitted and in accordance with your preferences.
Service Providers
We may share information necessary to provide these services with our website platform, payment processors, fulfillment providers, delivery carriers and customer support providers.
We may also disclose information where required by law or to respond to valid legal requests.
We do not publish customer names, addresses or payment identifiers as part of complaint-resolution examples. Any example shared for review should be appropriately redacted.
Cookies and Similar Technologies
Our website may use cookies and similar technologies to operate the cart and checkout, remember preferences and understand website usage.
You can manage cookies through your browser and any cookie controls provided on the website. Disabling essential cookies may affect cart or checkout functionality.
Marketing Preferences
You can unsubscribe from marketing emails using the unsubscribe link or by contacting [email protected].
Opting out of marketing does not prevent us from sending necessary order, delivery, refund or account-related messages.
Data Retention
We retain information for as long as reasonably necessary to fulfill the purposes described here, resolve disputes and satisfy applicable legal, accounting or recordkeeping requirements.
International Processing
Our service providers may process information in countries other than your country of residence. Where applicable, we use appropriate measures required for such transfers.
Security
We use reasonable technical and organizational measures to protect personal information. No website, transmission method or storage system can guarantee absolute security.
Your Choices and Requests
Depending on your location, you may have rights to access, correct, delete or obtain a copy of your personal information, or to object to or restrict certain processing.
Contact [email protected] to submit a request. We may need to verify your identity before responding. Some information may need to be retained to meet legal obligations.
Children’s Information
Our store is not intended for children making purchases independently. If you believe a child has provided personal information without appropriate authorization, contact us.
Policy Updates
We may update this policy as our services or practices change. Revised versions will be published on this page, with additional notice where required.
Contact
Email: [email protected]